Terms & Conditions
Use of the Website—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links—External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Warranties about this website—The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Guarantees and returns - This website operates under EU rules and you always have the right to a minimum 2-year guarantee at no cost. This 2-year guarantee is your minimum right. If goods you bought anywhere in the EU turn out to be faulty or do not look or work as advertised, we will repair or replace them free of charge or give you a price reduction or a full refund. As a general rule, you will only be able to ask for a partial or full refund when it is not possible to repair or replace the goods. You might not be entitled to a refund if the problem is minor, such as a scratch or other minor cosmetic defect.
How to get goods repaired, replaced or refunded - The 2-year guarantee period starts as soon as you receive your goods. You must inform us within 2 months of discovering the fault, otherwise you may lose your right to the guarantee. Within 6 months of their receipt, you simply need to show us that the goods are faulty or not as advertised. After 6 months you need to prove that the defect already existed on receipt of the goods, for example, by showing that it is due to the poor quality of the materials used.
Disclaimer of liability—The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of the state of Malta regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in Malta, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
Deliveries & Delivery charges—All orders include free delivery but only to ground level. If you wish that we deliver your items to first or higher floors, please get in touch with us for a delivery quote.
Shipping outside the Maltese Islands— We currently only deliver to the Maltese Islands.
How to cancel a purchase The "cooling off" period expires 14 days after the day you receive the goods you ordered. If this period expires on a non-working day, your deadline is extended till the next working day. You must unequivocally inform us of your decision to cancel the purchase. It is not enough to just send the goods back. A form is provided here for download. If you want to cancel your purchase, please download and fill in this form and include it with your returned goods. You can also send the form separately. This form is included so that you officially inform us that you wish to cancel your purchase. You do not necessarily need to use the form as you can inform us by other means such as email or telephone.
You must send the unused goods back within 14 days of informing us. We endevour to give you a refund within 14 days from receipt of your cancellation if the returned goods have arrived at our warehouse. We reserve the right to delay refunding you if we have not received the goods or clear evidence that you have returned the goods.This refund will include any delivery charges you paid when you made your purchase. However, we may charge you additional delivery costs if you specifically requested non-standard (express) delivery. We will inform you that you have to pay the costs of returning the goods if this is the case. If we do not inform you, we will bear the cost. You do not have to pay any other charges that you were not informed about. Charges will apply in the case of bulky goods such as furniture. In this case we will give you an estimation of return delivery costs beforhand.